Category Archives: web design & Development

10 Quick Tips about Website Design and Development

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To create a website that attracts as well as successfully completes the expectation is a challenge. A website design and development carries the ability of its developer.

One may have to face various obstacles while creating a relevant web design. The designer also has to ensure that it allows the visitors to hold on to the website.

Trust Venture International is and Singapore-based Website design and development offer quality that can make your website credible.

If you are really looking for ways to develop a remarkable web design,

Take a look at these 10 quick points about website design and development:

1. Planning Before Initiating

Once you begin with a project, having a plan about your process can be very useful. Customer gratification is the most important aspect of any business.

Planning your work that covers all the major elements will develop a quality web design.
Plan your work step by step:

• Have a study about your client’s business.
• A thorough understanding of your client’s expectations.
• Going through the trend around the market.
• Note down the works by your competitors, so that you can come out with a better result.
• Create a perception of the design in your mind.
• Start your web development.

It might be a difficult process to go through, but it is worthy enough to have a pre-planning process.

2. Effective Communication

The ability to communicate your idea to the client can ensure your quality. It is an important aspect during a web design and development process.

Your ability to execute your work is expressed through your communication with the client. A web designer must be able to explain the idea behind the design he preferred and its relevance in the business.

This way you can ensure the trust of the client. There may be some kind of rough discourses, but explaining your work intellectually will bring importance to your idea. You must be able to communicate your thought with accuracy to gain the client’s attention.

An effective communication will help your work to get accepted.

3. A professional design and logo

There are very fewer web designs that assure visitors. The problem of these websites is their performance. Your web design must be able to connect with the visitors. Moreover, they must communicate and deliver the needs of your customer.

A professional logo expresses your intention and vision. Developing a logo includes various concerns.

• The logo must agree with the company’s attitude.
• It must have all the professional elements.
• A logo should represent the company in front of the visitor.
• Placement of the logo can grab the attention of the visitor easily.
• It should be understandable.

A design that emphasizes on quality and logo and displays the company’s intention has the potential of an excellent web design and development.

4. Don’t Clutter Up

Adding visuals to increase attraction may be a good idea. Many websites follow this idea to make the visitors stay on the landing page.

Simply cluttering the website doesn’t generate visitors. In fact, it irritates them. Gathering different images and pasting it over the spaces makes the website look awkward. The website gets crammed and fails to express the idea of your business.

A website must be able to express its purpose effectively without visuals claiming the idea. A perfect web design is the one that allows the user to gain easy accessibility to all the functions of the company.

5. Arrangement Of Texts And Images

A web designing that gathers viewers has a well-managed display of texts and images.

When a visitor approaches your website, he looks for accessibility to your functions. He may look to understand your purpose. A creative web design represents these ideas through texts and images that are arranged efficiently.

Images that crammed and are overlapping, can cause a distraction to the visitor. The texts must be placed with gaps having a readable arrangement.

The presentation of both these elements must not cause a visitor any difficulty in understanding the business.

6. Give Importance To Every Page

A careless web designer may give his best only while developing the landing page. Many consider that it’s the home page that talks to the customers, so they add less efficiency to other pages. A web designer should focus on developing each and every page of a website with effective accessibility.

A visitor opting to open a website may land on any page, not necessarily that could be the homepage. Therefore, a web design and development must successfully represent the company throughout the pages in a website.

Leaving any page with less efficiency may cause you lose a visitor who could have been your customer.

7. Be Acquainted With All The New Technologies

Trends in the technology are gaining pace with development. The changes are also applicable in the field of web design and development. Being a web designer, you must be aware of all the new forms of technologies in the field.

Using them to create your website will help you with better results. To make this possible, study and learn about all the new technologies trending around the market.

Keep a track of all the new trends that have been successful, simultaneously also about those that are failing to create an impression.

This will help to compete with your competitors and come out with better performance.

8. Make Navigation Simple

Having a lot of functions and options may sometimes make the navigation difficult. Try understanding the relevance of each access provided and choose what’s really necessary.

Avoid unnecessary drop-down menus and other multi-tier drop downs for easy and simple navigation. Lessen the links for the visitors to notice the needed part of the website.

Enabling the visitors with too many options may make navigation annoying. Simplify the process. Exhibit the most productive content for the visitor.

9. Stay Organized

Conducting a work with efficiency requires organized practices. Make a list to perform every aspect according to time and requirement. Web designing has several stages and parts that need to be created accurately.

A failure in organizing them appropriately will lead to a poor web design. You need to organize the major files, pictures, videos and texts to different folders and name them accordingly.

10. Evaluation Of Your Work

When the process of web development concludes, you need to ensure your work. It’s important that the web design doesn’t possess any error. You must be able to judge your own work. Go for an evaluation.

Try questioning and analyzing each part of the design; it will help in ensuring your web development process. Otherwise, going for a feedback process is a good approach to confirm the web design.

Measure your work quality through the feedbacks obtained. Allowing others to analyze your work can bring errors in light. The most imperative part is to see whether the website stays with its purpose or not.

Social media success: 6 brands to learn from

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We know you have heard this hundreds of times by now, but we will say it again: “Every business willing to grow must be active on social media.” However, posting content weekly or daily and answering fans and followers’ inquiries sometimes isn’t enough. What every brand needs is mastering social media in its own way. To do so, brands should act differently and uniquely. So as a social media agency, we decided to share with you 6 ways that made 6 successful brands on social media:

Smart response: In the last week of August 2016, Skyscanner’s Facebook account became the “talk of the town” due to an astonishing reply to one of its fans. For those who don’t know it, Skyscanner is a search engine for flights, hotels and car hire. Switching back to the story, one of its users found a baffling suggestion when checking for a flight, so he left a “sarcastic” Facebook comment wondering about their weird proposition. What happened next was definitely beyond expectation.

Instead of apologizing for their mistake, Skyscanner replied to the complaining person with a set of funny and smart answers that gathered, in few hours, thousands of likes, and hundreds of comments complementing this great internet win.

Impressive social media presence: With more than 1.2 million followers on Instagram, Airbnb isn’t only good in collecting followers, but is actually the “Best Overall Instagram Presence”. This title hasn’t been awarded by our digital agency, but by the 2016 Shorty Awards, a social media award. The reason behind this recognition is their ability to make a great use of Instagram’s core value by posting interesting visual contents. When searching for a vacation home, people often make up their mind according to pictures. And that’s exactly Airbnb’s social media strategy to attract followers and users.

Reaching out to people: Reaching out to people can be an effective way to gain exposure and master social media. Nivea’s activities on Twitter is a great example. This beauty brand look for people tweeting about skin problems in order to help solving them with customized tips. To find such issues, Nivea simply made use of the Twitter search feature without following specific hashtags. Sometimes, there’s no need to think too much or to spend a budget to promote your brand, a smart move can help you do it.

Inspiring people globally: Dove is another great example of a social media success, simply by trying to make the world better. How? Every once in a while, Dove post a new online video campaign to help women feel good about themselves, and each time their video goes viral. Every campaign is associated with a customized hashtag that allows people to directly relate to the brand and the mission. Their campaign “Dove Real Beauty Sketches” ended up to be the most viewed online ad of all time with more than 163 million viewers on Youtube only. The impact of this campaign was translated into millions of people sharing the supportive and positive message behind it.

User-Generated content: GoPro, the cameras company, is using a social media strategy based on user-generated content to promote its products. In other words, the pictures and videos are submitted by the consumers themselves in order to show their products capabilities, and the experience. Depending on the users to promote GoPro products makes the brand extremely interactive. In 2015, GoPro Instagram followers reached 6 million, and was the fourth most engaging brand on the social network.

Following trending news: Don’t we all love Oreo? Whether with their cookies or their social media presence, the cookie company is doing a great job. We all know how Oreo taste, so we will jump to their online presence. As a matter of fact, Oreo created one of the most successful social media campaigns ever. How? To celebrate their 100th birthday, Oreo produced 100 new posts on Facebook for 100 days inspired by trending news. Each post was shared more than 1,400 times on average boosting their engagement by 195% and gathering more than a million Facebook fans. Another great example of benefiting from trending news, is their “You can still dunk in dark” live post during the Super Bowl blackout which got retweeted more than 15,000 times.

In a world where digital competition is growing bigger and bigger, brands must focus on being unique. If you are willing to kick it up a notch, contact our social media agency to create an effective social media strategy or campaign.

Tips for effective web design

Web design is not simply about adding images and words to a homepage- it’s about implementing clever designs which incorporate strategy, structure, visual impact, usability and conversion elements. In this article, we look at some elements which one needs to look for in effective web design.

Usability:
Usability is probably the most important element of effective web design, as nobody wants to navigate a web page which isn’t easy to use and does not help the user to find information. When one enters a website, they are there for a purpose, and that purpose is to find information, contact the company or perhaps purchase a product. If the design of your website does not make this process simple, then users are going to look elsewhere.

Establish your website’s goals:
Well-designed websites need to be focused around specific goals. This means that you need to think about what the aim of your website is, and it needs to be easy for users to perform the action which they want to take. For example, think about including a contact form for information pages, and allow resources to be easily downloadable. Users will get frustrated if results don’t happen fast enough.

Visual Hierarchy:
Certain parts of your website are more important than others, so you need to get these parts more attention by means of visual hierarchy. You should rank elements on your website based on your business objective. More important information such as calls to action and business propositions would usually come first, while other less important information won’t be as visually prominent.

Effective writing:
Effective web design is also about incorporating effective writing which is adjusted towards users’ preferences and browsing habits. Rather than using promotional writing which is long and exaggerated, get straight to the point and use images along with your text to illustrate your message. You should also use headers to break up content so that it’s easier to read. Use language on your website which is easy to understand and keeps users hooked. As mentioned before, users don’t want to spend time searching for information on your website. They want the process to be swift and easy.

Impact:
A good website should have an impact on visitors, meaning that it incorporates clear images, uses colour smartly, and fonts which are easy to read. Always think from the user’s perspective as this will help you decide whether this is a website which you would want to visit and share.

Why do you need a corporate logo design

For any company to get established it is very essential to have a corporate image which establishes its name among the most renowned industries of today. To achieve the same all it requires is a little effort by you in respect of monetary investment which will definitely let you have a return on investment.

To have a corporate image you need to bide by certain principles which will have a great impact on the minds of the readers by being professional and easy to remember. A good corporate logo is the one which expresses the policies of the company successfully with professional logo designs.

The importance of having a corporate logo design is:

 

  • IT SHOULD BE SIMPLE:

A logo design should be as simple as possible. A simple design can speak thousand words as compared to the design which is chaotic and comprises of pictures and dark color combinations. Always remember that your logo design should comprise of minimum colors and less words. Most of the successful companies have very simple logos. The designs should be such which can be easily remembered by the clients.

  • PROFESSIONAL LOGO DESIGNERS:

Most of the times emerging companies in order to save money tend to get their logo designed from amateurs which proves to be of no good to them. The industrialists get their designs made from their relative or a friend who claims to have some knowledge about graphic design. But if you are serious for your business then you should go out for professional designer because your logo design is the face of your company. The more professional and sophisticated your designs are the better impression you will have on your clients.

  • LOGO FORMAT:

The format of the logo should always be vector format because many times the corporate logo need to be reproduced at any size for various purposes in the future because of this reason, if a logo design is done in vector format it can be absoluted to any size without loss of image quality.

 

Eight top-notch companies with disappointing websites

You would think that the world’s biggest or influential companies should all be following modern web design trends. On the contrary – a quick glimpse at some of the World’s most renowned companies and organisations shows that you don’t need to have a decent looking website to do pretty good in business…

Since last year’s Mobilegeddon, every digital agency has had a new card to play with their clients. Something like: „Mr CEO (/CMO), your company website www.xyz.com may be facing significant drops in its Google rankings. The only way to prevent this is to have a mobile-friendly website, which might bring you more clients, too”. It’s not a sales schtick used by those „damn salesmen”, but a proven fact with full research and data to back it up.

By the same token, there are lots of well-established companies and organisations that don’t seem to be concerned with the look and usabillity of their websites.

Here’s a list of 8 well-established companies and organisations with really poor websites:

1. (WITH A VENGEANCE) BERKSHIRE HATHAWAY

The Omaha-based, multinational conglomerate led by Warren Buffet and Charlie Munger is the prime example. Over $200 million revenue in 2015 and a website that looks like… you know, just bad. Okay, let’s just say it’s quite modern if you’re still living in the mid 90’s. Apparently, the company’s IT dept (would bet my house that no professional agency was involved) hasn’t heard about “this fad” called web-design. Still, do you think that Mr. Buffet cares? Probably not, which is why the message is clear here: if your brand is already established, strong and speaks for itself, you really don’t need advertising and most people won’t even notice your horribly looking website.

2. LUKOIL

Same goes for the largest Russian privately owned company – Lukoil. You would think that gas stations in 11 countries all over Europe and USA are signs of a well established company. Can’t really argue with that, but only if we’re talking about annual revenues and market shares. Unfortunately, it’s another big brand that forgot about making sure that THE COMPANY’S MAIN WEBSITE doesn’t look outdated, and doesn’t make mobile users cringe. However, I do need to emphasize that someone made an effort (probably around 2009) to publish a company logo, basic navigation bar and … wait for it… a search field. Phew! Advanced online witchcraft. 🙂

3. PIXAR

Remember the animated film studio that produced all of those awesome movies like Toy Story, Monsters INC, The Incredibles? Pixar, right? Everytime I watch those movies, they make me feel like I’m 9 years old again. Well, let’s see their website. Since they have a long track record of creating memorable animated movies, I’m sure that they have a….

No… not again…. Nearly 400 employees, all of whom probably have great visual taste. Nobody stood up to say: „Boss, our website needs some work, let’s do it the Pixar way, please!”. To be 100% fair, their website is not that bad after all. Nevertheless I was expecting something spectacular – with the same slick look and eye-catching design as their animations have. What you see is a website that might as well have been created for a dentist clinic somewhere in New Jersey (not that there’s anything wrong with dentists from New Jersey).

4. YALE UNIVERSITY SCHOOL OF ART

Yale University is one of the World’s most renowned colleges. At first glance, the University’s Art School surely has the full toolset for guiding future art masters, but unfortunately they lack masters in the web design department. A collage of random photos, pictures and 90’s-styled textboxes – the website looks more like an abstract art installation than a piece of modern web design. I wouldn’t be surprised if some of the Yale faculty said: „Well, it’s suppposed to look like this. We aimed for a neo-classical post-modernist look that’s a manifest against the injustice of men and women everywhere.” Sounds like a fine explanation. But at the same time, this is simply another well-established brand that apparently doesn’t need to focus on internet marketing.

5. HALLIBURTON

Okay, the world’s second biggest company in oilfield services – big business, big money, and … another not-as-great website design. It definately looks like your typical corporate site from 2008. The first thing that gets me thinking is the main banner – people using AdBlock with default settings may get an impression that the website is malfunctioning. The amount of subpages and wide-spread architecture only create more confusion – if it weren’t for Halliburton’s well established brand, I’m sure people would have major diffictulties in telling what the company’s all about – based only on their website. And it’s just a nightmare to navigate through the website on your smartphone. Although there is a mobile version of the website, the loading time was sooo long that it’s just a nightmare.

6. MOLSON COORS

The World’s seventh biggest brewing company – you’d expect a fully modern and user-friendly website in this case. Just in case you need to find out more about your favourite beverage, check out the latest stock exchange figures, or apply for a new job. That last one seems to have the greatest page title: „Careers in Beer Begin Here”… Well, if you ask me, I’d definitely recommend Homer Simpson as the new Senior Quality Inspector. But going back to the website, besides being mobile-unfriendly and some missing links in the hover menu.

…this website is just as bad as the rest of our contenders. I’d recommend their marketing team to pick a less over-processed and clip-artish photo in the main banner – as a good start. On the plus side, you actually get a sense of what the company is all about so I’d say that the site is fairly informative and navigation is kind of intuitive.

7. CRAIGSLIST

Okay, I know that this isn’t a big Fortune 500 company, but after all these years, it is a well established name and a highly visited website. But what’s with the look? Come on, I know that the most crucial thing is the content and I’m sure the people looking for a pre-owned Prius, washing machine or a house in Malibu don’t mind the 90s design. Wait, maybe they were aiming for the Berkshire Hatthaway look? Well, a job well done ladies and gents!

8. COSTCO

Ranked #18 in the current Fortune 500 list, I’d say this is the best website in the retailing industry. Period. Just take a look:

Since there are so many key factors to the awesomeness of this site, let me write them out in bullet points:

 

    • ultra fast loading time

 

    • clear, definately not overstimulating design

 

    • great UI/UX

 

    • intuitive navigation

 

    • content is easily readable but the website itself isn’t text heavy.

 

It’s safe to say that this is a prime example of a modern corporate website for a Fortune 500 giant…

Okay, let’s not be so harsh. Apparently, there’s something wrong with Costco’s main website, but we’re not quite sure what might be the case. The UK website works fine and there’s even a mobile version. Nice!

Since I’m located in Poland, there’s a possibility that maybe Costco.com can be viewed by US users only. Which actually wouldn’t be much of a surprise, but a “US users only” information could be helpful.

5 Video Surveillance Trends to Watch Out For

The video surveillance market is driving substantial growth in the security industry as a whole. With several major players launching modern and innovative surveillance solutions (many companies are making video analytics a standard feature in all their IP cameras), a large number of mergers and accusations happening, and the global demand for top-notch surveillance solutions (installed base of security cameras in North America is expected to reach 62 million in 2016), the industry is treading on the path of significant development.

There a number of elements are having a big impact on the industry, as well as on the adoption of surveillance technology in general. Although the surveillance industry is undergoing major transformation, with several trends happening, let’s look at 5 trends that are set to be at the core of the surveillance industry:
IP Cameras
• IP video cameras are going to become hugely popular in the industry; with the ability to send and receive data through the Internet, these cameras ensure secure transmission through advanced encryption and authentication methods.
• The remote accessibility capability allows operators to view live video from multiple cameras through PCs, smartphones and other handheld devices.
• Modern cameras are offering a plethora of features like anytime, anywhere recording, automatic remote backup and motion and tamper detection along with unparalleled image quality, advanced analytics, real-time alerts and reduced false alarms.

Panoramic Cameras
• The last few years has seen a stark increase in the popularity and adoption of large degree cameras – a trend that will continue to grow in the coming months.
• Featuring 180° or 360° field of view, panoramic cameras are ideal for mounting on ceilings, walls, and pillars and cover large areas like assembly lines, manufacturing units, factory shop floors, warehouses, and airport parking lots – they provide full field of view with zero blind spots.
• Modern Panoramic Megapixel Dome Cameras are weather and vandal resistant, and offer full 1080p resolution with dynamic processing, distortion correction, multiple transmission modes for versatile monitoring of wide areas in addition to face detection, and privacy zone masking.

4K Resolution
• High adoption rates of cameras with 4K resolution are a norm in the industry, as they enable security professionals to achieve more pixels with wider fields of view.
• 4K cameras have the ability to render colors more accurately, offering better resolution of objects
• The frame rate of 30 frames per second ensures you don’t miss miss crucial details that are essential for complete situational awareness.
• The 16:9 aspect ratio provides a broader coverage of the scene and can also be turned into 9:16 to monitor long corridors.
• Today’s high resolution cameras combine 4K resolution with low-light sensitivity and offer bandwidth optimization features, along with intelligent scene capture capability to adopt the best picture quality.

Video Management Software
• Video management software allows the automation of security actions and control external systems, reducing the amount of manual tasks.
• Centralized management give users the option of managing multiple geographically dispersed sites from one central location, saving time and operational costs.
• The ability to seamlessly work with a variety of other systems such as Point-of-Sale systems, gaming consoles, traffic signals, access control systems, and parking management systems make video management software an ideal choice for ensuring end-to-end surveillance.
• Video management software enables central management of a large number of cameras and allows monitoring of live or recorded images by authorized users from anywhere on the network.
• Designed with a user-intuitive graphical user interface, and a wide selection of viewing configurations enables operators to easily import site maps and monitor live images in real-time.

Cloud Based Systems
• Cloud Based Systems enable operators to view live and recorded video from any location using a standard web browser or any handheld device.
• These scalable systems generally work a number of IP cameras, enabling you to meet the needs of commercial businesses, as well as mid-size and small business owners.
• With no PCs to manage or software to install, cloud based systems allow users to get up and running quickly with minimal disruption to their daily business.
• Their high compatibility enables them to seamlessly integrate with a wide array of cameras, so you can leverage your existing cameras and store recorded video in the cloud.
• Cloud based video surveillance systems enable organizations to centrally manage and collaboratively share video surveillance from thousands of servers and cameras worldwide.
• Users can quickly and easily integrate these systems using existing networks, hardware, and infrastructure and enjoy all the benefits of the cloud.

Making profit on the Internet

 

There are so many ways to make profit on the Internet that you would need a complete e-book for it, and not a tiny article as this one. But lack of space should never deter one from sharing some good news. Let us see how the Internet can be used to make some good cash online. One totally fail-proof method to draw profits from the Net is to use pay-per-click to generate adsense income. This method is so simple to understand and easy to operate that absolutely anyone can do it.

In order to get a good and continuous income flow from the adsense ads, you will need to use a form of traffic arbitrage in combination of some good but low cost keywords and the bid on the different pay-per-click search engines – like Google. In order to have the system fail proof you will have to work initially to plug in any imbalances that may exist. You must take care about the following:

1. Keywords: You will need to choose exceptionally apt keywords, which will be high paying. For this you should be tuned in on what is the right combination and you should be able to attract the right type of crowd to your website. You will payment for PPC should be justified vis-à-vis the adsense ad, or you will not make money. Your keywords should attract sufficient traffic to attract enough traffic for you to make a neat income.

2. Content: You have to ensure that the ads and the content are highly relevant to the visitors or you will not attract them to click on your ad. You should be aware that when you are buying keywords you are actually purchasing a pass for your traffic. Hence, unless the content and the ad are complementary, you will not be able to raise any profit. This is one element that is taken for granted by most first-timers causing them loses where they could have made profit.

3. Cheaper keywords: Google is the best today – true. But they are not the only ones in the market. If you are functioning on a shoestring budget, you can definitely try out some other search engines. Some of the choices you can have are Brainfox, findwhat, etc. Try them out.

4. Track you ads: It is extremely wise to keep a check on how your money flows by tracking your advertising. In order to repair damages in time, you will need to know where and when you are hitting the wrong buttons. This information will be available for you only when you keep track of your ads with continuous tracking. For this purpose you may use the services of professional tracking agencies. This may be a bit costly but it is worth the effort. Another way to keep track is to set up a separate landing-page for each of your sources. In this way your own website can give you the requisite statistics and you can see clearly which search engine gives you the best results. This method can be very good if set up correctly. You will have to ensure that the feeder articles (pages) which propagate free traffic combine well with the PPC traffic so you can get a low per-visitor cost in the long run.

Importance of Chat Support to Small Businesses

Thinking that you can achieve online business success with a plain website that simply displays your product is a big mistake you should remedy as early as now. With technology continuously evolving, consumers are expecting more and more from online shops.

They want the convenience of shopping from home yet an experience close to that when shopping at a local store. One of the things they look for is the assistance they get from staff.

They usually have questions and they want answers. One way to meet this need is to get a live chat for website.

THE CONVENIENCE OF LIVE CHAT

Live chat is convenient for consumers. Even when shopping online, many consumers want to get help (when they need it) from a real person. What is surprising is that most of them would choose live chat support over assistance via phone or email.

Live chat is just more convenient than dialing a toll free number or composing a long email that contains all their concerns. Moreover, live chat for website usually involves a shorter wait time than call centers.

Emails are usually answered within 24 to 48 hours. Consumers want prompt answers.

TAKING ADVANTAGE OF CONSUMERS’ LOVE FOR LIVE CHAT

Take advantage of live chat support. With a live chat box on your website and a high number of consumers using it, you can double your sales and build or improve your customer base. It is best to have a team that can answer live chat queries 24/7.

While you can be offline, won’t it be great for you and your potential customers if there is a communication channel available round the clock?

SAVE ON LIVE CHAT SOFTWARE

Live chat for website has become cheaper than ever with several companies that offer similar programs. You can find an affordable live chat software and get all the necessary features. Just do your part – conduct research – before making a purchase.

Compared with phone support, live chat offers big savings to business owners. For instance, when the line is breaking up, callers tend to hang up and businesses would have to make a callback, which costs a few bucks, to salvage the sale.

With live chat for website, costs are reduced because the average interaction cost is also reduced.Save on Payroll with livechat

Moreover, you can reduce payroll expenses. Skilled live chat support representatives can handle several chat sessions simultaneously. Some live chat programs offer canned responses, making answering frequently asked questions fast.

Whether you have just started your online business or have been online for quite a while and want to boost your conversion rate, getting live chat for website is definitely a wise thing to do.

Provide consumers a convenient way to reach you. While phone and email work, adding a live chat box to your website can help a lot, especially in establishing your involvement.

Take advantage of consumers’ love for live chat support by meeting their expectations in terms of the quality and speed of customer service. Save on customer service expenses and see your conversion rates and sales soar.